Burroughs Digital provides ADA website compliance services — the remediation of websites against accessibility standards so they work for people with disabilities and stand on defensible ground legally. Accessibility has moved from nicety to necessity on two fronts at once: a meaningful share of your customers navigate the web with assistive technology, screen readers, or accessibility needs — and web accessibility lawsuits against small businesses, many of them serial-filed, have become a persistent legal reality that a demand letter makes suddenly personal.
The house framing, honestly stated: accessibility is design quality with legal stakes. Sites built well are largely accessible by construction; sites built carelessly accumulate barriers — and the remediation is real engineering work, not a widget. Anyone selling you a one-line “accessibility overlay” script as compliance is selling a liability with a dashboard; overlay-equipped sites get sued too, and courts have not been impressed.
What Accessibility Actually Requires
The operative standard is WCAG (Web Content Accessibility Guidelines), the benchmark courts and regulators reference. Its substance is concrete:
Perceivable content. Images carry meaningful alt text; color contrast meets measurable thresholds; text scales without breaking layouts; video carries captions. (Alt text, incidentally, is also an SEO signal — accessibility and search reward the same discipline here.)
Operable interfaces. Everything reachable by keyboard alone — menus, forms, buttons — with visible focus, no traps, and touch targets sized for real hands.
Understandable structure. Headings in logical hierarchy, forms with proper labels and error messaging, navigation that behaves predictably — the same semantic structure that machines parsing your site for search rely on. Accessible structure and rankable structure are substantially the same structure.
Robust code. Markup that assistive technologies can interpret reliably — which is where theme bloat and careless page-builder output quietly fail users no analytics dashboard shows you.
What Our ADA Compliance Service Includes
A real audit, both automated and human. Scanning tools catch the measurable (contrast, alt text, labels); human evaluation catches what tools can’t — keyboard navigation reality, screen-reader coherence, focus behavior. Automated-only audits miss most of what lawsuits cite; ours don’t stop there. Per house process: the deliverable is a prioritized findings document, severity-ranked, in plain English.
Remediation, engineered. Fixes applied at the theme and template level so they hold site-wide — structure, contrast, labels, keyboard paths, media alternatives — sequenced by user impact and legal exposure. On WordPress, where we build, remediation is tractable; on locked platforms we’ll tell you honestly what can and can’t be fixed in place.
An accessibility statement and documented good faith. A public statement of your standards and contact path, plus documentation of the audit-and-remediation record — the paper trail that demonstrates genuine effort, which matters enormously in how complaints resolve.
Compliance defended, not just achieved. Sites drift: new content ships without alt text, plugins update, layouts change. Accessibility monitoring rolls into maintenance plans so the standard you paid to meet stays met — and every site Burroughs Digital builds new meets it from launch, which is the cheap way to have this covered.
The honest legal boundary: we are engineers, not attorneys — we remediate to WCAG and document it thoroughly, and if you’re holding an actual demand letter, you need a lawyer and us, in that order. What we deliver is the defensible technical reality lawyers argue from. Remediation projects are scoped from the audit, flat-priced on the pricing page — start with the audit.
ADA Compliance — Frequently Asked Questions
Courts have repeatedly treated business websites as subject to accessibility obligations, and serial litigation targets small businesses precisely because they settle. We’re not lawyers and this isn’t legal advice — but the practical exposure is real, and remediation costs less than one settlement.
No — overlays mask some issues, break others, and have been named in lawsuits themselves. Compliance lives in the site’s actual code and structure; that’s the work.
Done properly, users won’t notice anything except a site that works better — contrast, structure, and keyboard support are design quality, not design compromises. Most fixes are invisible to mouse-and-good-vision visitors.
Substantially, yes — alt text, heading hierarchy, semantic markup, and usable structure are shared requirements. An accessible site and a well-built site are mostly the same site.