Burroughs Digital provides website maintenance services — the ongoing care that keeps a WordPress site fast, secure, backed up, and online. Maintenance is the least glamorous service on this site and the one whose absence causes the most 2 AM phone calls: WordPress’s great strength is its living ecosystem of core updates and plugins, and living ecosystems need tending. Untended, small neglects compound quietly until something breaks loudly — usually the week you can least afford it.
Our maintenance plans exist so that tending is our job, on a schedule, with evidence — the data-driven habit applied to the unexciting work that keeps everything else standing.
What Untended WordPress Actually Costs
Security exposure. The overwhelming majority of hacked WordPress sites run outdated plugins or core — the vulnerabilities are published, the attacks are automated, and “too small to target” isn’t how bots think. A hacked site costs cleanup, downtime, customer trust, and sometimes a Google warning label that craters traffic overnight.
Silent breakage. Plugin conflicts, PHP version drift, forms that quietly stop delivering — the failures nobody notices until a customer mentions they tried to reach you weeks ago. The most expensive website problems are the invisible ones.
Performance decay. Sites gain weight: revisions bloat databases, images accumulate, caches misbehave. Speed erodes gradually, and with it the rankings and conversions that speed carries.
No way back. The difference between an incident and a catastrophe is a tested backup. “The host probably backs it up” is a sentence we’ve heard from too many people learning otherwise.
What Our Maintenance Plans Include
Updates, staged and verified. Core, theme, and plugin updates applied on schedule — with backups taken first and the site verified after, because updates themselves are the most common breakage source. Update-then-check is the whole discipline; most “maintenance” services skip the check.
Backups you can actually restore. Automated offsite backups on retention schedules, restore-tested — a backup that’s never been restored is a hope, not a plan.
Security hardening and monitoring. Firewall and malware scanning configured, login protection, uptime monitoring that alerts us before customers alert you — and if something does get through, cleanup is included at the tiers that carry it, not billed as a crisis.
Performance upkeep. Database housekeeping, cache health, image hygiene — the recurring version of our speed practice, keeping Core Web Vitals where launch put them.
A human who knows your site. Content edits and small fixes included by tier, handled by people who already have context — the same founder-led team that builds, which means maintenance requests never start with an archaeology project.
A monthly report worth reading. What was updated, what was caught, uptime, speed, backup status — proof of work, per house habit, not a silence you’re billed for.
Plans start at $99/month, with tiers by site complexity and included support time — plainly listed on the pricing page. Maintenance pairs naturally with our hosting (one accountable party for the whole stack), comes standard in the first months after any build we ship, and is available for sites we didn’t build — after a quick onboarding audit so we know what we’re promising to keep alive.
Website Maintenance — Frequently Asked Questions
Auto-updates apply changes; they don’t verify the site survived them — and plugin conflicts don’t announce themselves. Update-verify-backup as a supervised cycle is the difference between maintenance and gambling on autopilot.
Yes — most maintenance clients arrive with existing sites. Onboarding starts with an audit so that known issues are documented before we take responsibility for the site’s health.
Cleanup and restoration are included at the applicable tiers — and far more importantly, the hardening and update discipline exists to make that sentence rarely relevant.
Small sites run the same WordPress as big ones, face the same automated attacks, and hurt the same when they’re down. The plan costs less per month than an hour of emergency developer time — that’s the entire actuarial argument.